Check-In & Cancellation Policy

Nepean Day Spa

Check in & Cancellation Policy – We ask that you please arrive 10 – 15 minutes prior to your appointment time. We will do our best to accommodate late arrivals.
However, the length of service may be adjusted so as not to interrupt scheduled appointments for other guests. We invite all our guests receiving services to make full use of our relaxing environment at the Nepean spa. Come early, stay late, bring a book, relax and enjoy a cup of herbal tea. Couples and spa parties are more than welcome to bring wine and we will provide the glasses.

We require 24 hours notice to reschedule or cancel appointments. Cancellations outside this time may be charged the full treatment fee. Thank you for your understanding.

Gift vouchers available.